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FAQs

Can I get a same-day appointment in an emergency?

This is unlikely though not impossible. I book my room rental in advance and availability is driven by demand. But if you feel you have an emergency (infection, redness, swelling, weeping, bleeding) you can contact me in the usual ways and I will get back to you ASAP. If you do not hear from me please contact your GP/nurse before close of business. Please do not rely on me for emergency appointments.

What do you charge?

A full list of treatments and charges are available under the Treatment List on this website

Do you offer discounts?

I offer a 20% discount for NHS staff, Armed Forces, Police, Fire, Coastguard and RNLI personnel. Please mention at the time of booking and bring proof.

I also offer 30% discount for under 18's and for adults in full time residential care.

Why do I have to book an assessment appointment, I just want my nails cut!

In order to give you the best service I can, I need the time and space to meet you, take a history, examine you, treat you and give you advice. If after the first appointment I am confident I can give you a safe and effective service in a 10-20 minute timeframe, these are the appointments we will book going forward.

Are you qualified?

Yes. I hold a BSc(Hons) in Podiatry. I hold the title of Chiropodist/Podiatrist, a legally protected title. This means I spent 3 years at university learning my skills and completed 1000 practical clinical hours to qualify. I started work in Autumn 2015 and have gained much more practical experience in this time. I am registered with the HCPC (you can look me up on the register) and am insured by the College of Podiatry.

Do you treat children?

When I do see children, it is usually for ingrown toenails or verrucae. I am happy to see children and there is no minimum age, but I leave it to the judgement of the parents/guardians as to whether the child is going to be able to sit still enough for me to treat them. Ingrown toenail treatment  in particular can be painful. It may be wise to see the GP first for antibiotics in the case of an infected ingrown toenail.

All children under 16 must be accompanied by a responsible adult able to give consent for treatment.

Do you offer home appointments?

Yes, for housebound patients. This is anyone who would find it too difficult to travel to me due to illness or mobility issues. I charge a fixed fee, but may ask for a surcharge if you are located more than 20 minutes from either Pembroke Dock or Letterston.
I require suitable parking close to the property, and reserve the right to decline a house visit based on poor access or parking on safety grounds.

Can you do ingrown toenail surgery?

I have completed many successful surgeries for ingrown toenails under local anaesthetic. I cannot currently offer this service as I am not set up for it, but when I can I will. Please check back.

How can I pay?

I can accept credit/debit cards, cheques or cash. To be paid at the end of your appointment please

Do you charge for missed appointments?

Anyone can have a bad day, be ill or forget an appointment.  However, I ask patients to kindly remember that for every missed appointment I earn no income yet still have to pay room rental. Please give me as much notice as you can if you cannot attend. If non attendance is a repeated issue I will have to start charging.

Is there parking available?

Pembroke Dock - Yes, though it is a bit tight. Please always park considerately.
Letterston - There is plenty of parking at the Memorial Hall.